Shipping & Returns FAQs


  • We now offer FREE SHIPPING on all orders. (continental US only)
  • All orders will be shipped via USPS.
  • All orders will be processed & shipped within 48 hours (excluding holidays & weekends), unless otherwise noted.
  • Once order has been shipped, you will receive a shipping confirmation via email from us, along with your tracking information.
  • We are not responsible for any lost/stolen packages.
  • Any packages returned to us as non-deliverable for any reason, will be re-shipped at customer’s expense.


We really want you to love your purchase, but as a small shop we have strict return guidelines. Please be understanding, and know we do our best to keep you happy!

  • All returns are for exchanges or store credit only-no refunds, no exceptions.
  • Our inventory changes very quickly, so exchanges are on a first come, first serve basis. We cannot guarantee your item will be in-stock.
  • All exchanges must be delivered to ShitzNgigs and postmarked within 14 days of receiving the merchandise.
  • All merchandise must have no stains, no animal hair & CANNOT smell of smoke. All items must be returned in original condition.
  • It is YOUR responsibility to pay for shipping merchandise back to us.
  • Original shipping charges will not be refunded or credited back.
  • All jewelry, hair clips, and hats cannot be returned for hygienic purposes.
  • All sale merchandise is FINAL SALE.
    All purchases for gift cards are final sales & cannot be returned or refunded.


  • Please contact us for Return Authorization and Return Address.
  • For your protection, please retain your proof of delivery for your returns, as we are not responsible for any items lost/stolen thru the USPS, Fed Ex or UPS.


  • In the unlikely event that you receive defective merchandise, you must notify us within 3 DAYS of receiving merchandise at 402-885-9456.
  • Email photo of defect to within 3 days of delivery.


  • Within 3 days of ShitzNgigs receiving your return merchandise, we will inspect & will process your return, and you will receive an email with your store credit with the amount.
  • Store credits for returns will be sent to the email that was used to make the original purchase.
  • Store credits never expire.